GENERAL TERMS AND CONDITIONS OF SALE BETWEEN PROFESSIONALS
CONSTRUCTIONS-3D
Preamble
CONSTRUCTIONS-3D is a simplified joint-stock company (SAS) with a capital of €9,500, registered in the Lille Métropole Trade and Companies Register under number 831687009. CONSTRUCTIONS-3D is domiciled at 83 Rue des Mines Innovantes – La Citadelle des Savoir Faire, Bruay-sur-L’escaut (59860), France.
Telephone: +33 (0)3 74 01 03 75
Email: info@constructions-3d.com
The company CONSTRUCTIONS-3D is legally represented by its President, Mr. Antoine Motte.
The individual VAT identification number is: FR73831687009.
This company is the publisher of the website Constructions-3D | Concrete 3D Printers, for which the publication director is Mr. Axel THERY. The site is hosted by Amazon Web Services, 410 Terry Avenue North P.O. Box 81226 Seattle, WA 98108-1226 – USA.
Sales operated by CONSTRUCTIONS-3D are subject to these General Terms and Conditions of Sale, which are freely available online at any time on the website and are expressly mentioned at the time of registration for the personal space or in the commercial proposal.
If a registered User decides to carry out a purchase, and therefore becomes a Client of CONSTRUCTIONS-3D, they will be subject to these General Terms and Conditions of Sale and will be informed of this before paying for their order via a clear message. The Client acknowledges that they have benefited from the necessary advice and information to ensure the suitability of the offer to their needs.
Definitions
For the purposes of these general conditions, the following terms have the definitions mentioned below:
Client: refers to any natural person (of legal age and capacity) or legal entity who, when placing an order, acts exclusively within the framework and on behalf of their professional, commercial, industrial, or liberal activity.
Order: refers to any purchase order for products or services offered by the Seller, accepted by the latter, materialized by any contractual document (order form, signed estimate, online validation, or any other equivalent medium), and specifying the nature, quantity, price, and terms of supply of said products or services.
General Terms of Use or "GTU": refers to the general conditions of the C-3D website.
General Terms and Conditions of Sale or "GTCS": refers to the general terms of sale presented herein.
Constructions-3D or "C-3D": refers to the Seller, or the company Constructions-3D indicated in the preamble.
Contract: refers to the contractual set formed by these GTCS, any special conditions agreed between the Parties, the estimate, the order, or any other commercial document accepted in writing by the Seller, which together govern the sale of Products (notably 3D printers and accessories) and the provision of associated Services (such as demonstration, training, installation, software assistance, maintenance). In the event of a contradiction between these documents, the stipulations of the special conditions and/or the accepted estimate shall prevail over those of these GTCS.
Personal Information: refers to information that allows, in any form whatsoever, directly or indirectly, the identification of the natural persons to whom it applies (Article 4 of Law No. 78-17 of January 6, 1978).
Printer: refers to the machine intended for the deposition of 3D material beads, manufactured by Constructions-3D.
Software: refers to the software developed by the C-3D company allowing access to the account and the preparation of digital files compatible with C-3D Printers.
Party(ies): refers individually to either the company Constructions-3D or the Client, or commonly to both.
Product(s): refers to the goods ordered by the Client and sold by the Seller.
Site: CONSTRUCTIONS-3D publishes a website accessible at the following URL: Constructions-3D | Concrete 3D Printers, or indirectly at any URL of a website operated by said company.
User: refers to any Client who uses the Site by consulting it, who has created a Personal space on it, and who has accepted the general terms of use of the Site.
Seller: refers to the company Constructions-3D indicated in the preamble of these GTCS.
Article 1 – Purpose
These GTCS constitute, in accordance with Article L. 441-1 of the French Commercial Code, the sole basis of the commercial relationship between the Seller and its Clients, who request them via the Seller's website, by direct contact, or via a paper medium.
Their purpose is to define the conditions under which C-3D provides the Client with the ordered Product and associated services. They specify, in particular, the ordering conditions, rates, payment and delivery terms, as well as the ancillary services offered.
In accordance with current regulations, these GTCS are systematically communicated to any Client who requests them to enable them to place an order with the Seller. They apply, without restriction or reservation, to all Products sold and associated services by the Seller to Clients wishing to acquire the Products defined in Article 2, in the absence of a specific written agreement concluded between them in any form whatsoever (e.g., invoice, signed estimate, sales contract, service contract, etc.).
Failure by the Seller to implement any clause established in its favor in these conditions cannot be interpreted as a waiver of its right to invoke it later. In case of doubt regarding any condition, reference should be made to the provisions of the Commercial Code.
The Seller reserves the right to modify the GTCS from time to time based on changes to its services, changes in legislation, or for any other legitimate reason. These modifications will be applicable as soon as they are posted online. Exceptionally, in the case of a subscription made by a consumer, the practices in force in the distance selling sector and the provisions of the Consumer Code will apply. The relationship between the Client and the Seller will always be governed by the latest GTCS in force.
Article 2 – Products, Associated Services, and Training
2.1 Range of Products offered by C-3D
C-3D manufactures and markets two ranges of concrete 3D printers: the MiniPrinter range and the MaxiPrinter range. These 3D Printers are intended for professionals and allow concrete printing through an intuitive user interface and a dedicated software suite. The printers also feature numerous safety functions allowing for appropriate use.
The Printers are provided with C-3D proprietary software in accordance with the conditions provided in Article 8. If the Client uses another version of the Software or software not validated by C-3D, the latter shall not be held liable for any malfunction, loss of performance, or damage resulting from such use.
In addition to Printers, C-3D manufactures and markets equipment and instruments such as: Water Control System / Aqua Control Unit (A.C.U), automated measuring tool, constructimeter, mixer. This list is subject to change.
2.2 Nature of services associated with the Product
Services offered for free or for sale are exhaustively listed in the brochure or any other equivalent written documents provided to the Client prior to the order. The Seller offers several distinct services, which may or may not be cumulative, including:
Client Interface
Software
Printability Study
If the Client wishes to obtain a "tailor-made offer," a commercial proposal will be sent, and a specific contract will be signed. Price details and offer durations are available in the "price list" for the current year.
2.3 Demonstration and Training
The Seller offers training to ensure optimal and safe use of the Product. For certain Products, these trainings are a prerequisite for setup and use.
Level 1 Training for the MaxiPrinter.
Level 2 Training for the MaxiPrinter.
Level 1 Training for MiniPrinter range machines.
The Client agrees to ensure that staff members using the Product follow all recommended or mandatory training. Unless otherwise agreed in writing, the same staff members must follow the entire training path corresponding to the Product concerned.
Article 3 – Orders
Orders are only deemed accepted and finalized after the establishment of a commercial proposal and express written confirmation of the Client's Order by the Seller. The Seller reserves the right to block an order in the event of payment default, incorrect email address, or identity issues.
Modification of Order: Requested modifications will only be considered if notified in writing within five (5) business days after the signature of the order form, subject to the Seller's acceptance.
Modification of Training: Any request to modify or postpone a training session must be notified in writing at least two (2) full weeks before the scheduled date. Otherwise, the training will be deemed firm and final, and no refund will be issued.
No Right of Withdrawal: The Client, acting as a professional, may under no circumstances claim a right of withdrawal.
Article 4 – Sales Price and Payment Terms
4.1 Sales Price
Prices are expressed in Euros, net and excluding VAT. Unless otherwise stated, they exclude import/export duties and other taxes, which are the responsibility of the Client. Sales prices include, on a flat-rate basis, packaging service and training provided by the Seller's team during delivery.
4.2 Payment Terms
Unless otherwise agreed in writing:
10% deposit due upon ordering to reserve a production slot.
40% additional deposit due to launch production.
50% balance must be paid in full before the shipment of goods.
Deposits are non-refundable in the event of cancellation by the Client. Payment is made via bank transfer.
4.3 Late Interests and Penalties
Any sum not paid by its due date will automatically result in late payment penalties calculated at an annual rate of 12%. In addition, a flat-rate indemnity for recovery costs of €40 per unpaid invoice will be due (Article L.441-10 of the Commercial Code).
4.6 Penal Clause
In case of non-payment, the Client will be liable for an additional flat-rate indemnity equal to 10% of the total amount (incl. tax) of the unpaid sum, with a minimum of €150.
Article 5 – Commitments and Warranties
5.2 Warranties
Products benefit from a one (1) year manufacturer's warranty (parts and labor) from the date of receipt, provided that unboxing and startup were performed by the Seller's technical team. The warranty does not apply in cases of misuse, negligence, modifications by unauthorized third parties, or for wear-and-tear parts.
5.3 Limitation of Liability
The Seller's liability is strictly limited to the replacement or repair of the defective product and does not cover loss of business, data, or indirect damage.
Article 6 – Return, Delivery, and Transfer of Risk
Deliveries are made according to Incoterms® 2020:
EXW (Ex Works): The Client assumes all costs and risks from the C-3D premises.
DAP (Delivered At Place): C-3D handles transport to the destination country. Risks transfer to the Client when goods are ready for unloading at the agreed location.
Article 7 – Retention of Title
The Products remain the property of the Seller until full payment of the price. However, the risk of loss or damage transfers to the Client upon delivery.
Article 8 – Software Use
The Software is granted under a non-exclusive, non-transferable license for the Client's internal needs related to the Printer. Decompiling, modifying, or sub-licensing the software is strictly prohibited.
Article 9 – Termination Clause
In the event of a breach of essential obligations (such as non-payment), the contract may be terminated 30 days after a formal notice remains unanswered.
Article 10 – Intellectual Property
The Seller remains the exclusive owner of all intellectual property rights related to the design and manufacture of the Product. No rights to patents or trademarks are transferred to the Client.
Article 11 – Data Protection and Confidentiality
Personal data is processed in accordance with GDPR for order management and service provision. Both parties agree to keep all technical and commercial information confidential for a period of 3 years after the end of the contract.
Article 12 – Subcontracting
The Seller reserves the right to subcontract all or part of the manufacturing or services. Subcontractors are bound by the same obligations of quality and confidentiality.
Article 13 – Force Majeure
Execution of obligations will be suspended in case of Force Majeure (war, riots, strikes, epidemics, etc.). If the event lasts more than 60 days, either party may terminate the contract.
Article 15 – Applicable Law and Jurisdiction
These GTCS are governed by French Law. In case of translation, the French version shall prevail. Any dispute shall be submitted to the Commercial Court of Lille Métropole (Tribunal de Commerce de Lille Métropole) after an attempt at amicable mediation.
Version of April 17, 2026